Group discounts may not be available for opening nights, closing nights, and select premium performances. Holiday shows and special events may have different pricing. We'll clearly communicate any restrictions when providing your quote.

Absolutely! We work with nine partner restaurants in downtown Sanford that offer group-friendly seating and special discounts for ticket holders. We can help coordinate dinner reservations to complement your show time.

We recommend booking at least 4-6 weeks in advance for popular shows. However, we can often accommodate last-minute requests depending on availability. Contact us as early as possible for the best seat selection.

Yes, we have designated bus parking areas within walking distance of the theater. Please inform us if you'll be arriving by bus so we can reserve appropriate parking and provide arrival instructions to your driver.

We require a 50% deposit to hold your seats, with final payment due 2 weeks before the performance. We accept checks, credit cards, and can set up payment plans for larger groups.

Groups of 10-39 receive $3 off per ticket, and groups of 40+ receive $5 off per ticket plus a complimentary bus driver ticket. Discounts apply to select performances and all tickets must be paid on a single invoice.

We love celebrating our group guests! We can arrange lobby photos before the show and, depending on the performance, may be able to arrange brief stage photos or special acknowledgments. Just let us know what you're celebrating!

Yes, The Ritz Theater is fully ADA compliant with designated wheelchair seating areas and companion seating. Please let us know about accessibility needs when booking so we can ensure proper accommodations.

Yes, we offer special educational programming and study guides for school groups. Student rates may be available for select performances, and we can arrange post-show discussions with cast members when available.

Cancellation and change policies vary by show and timing. Generally, changes can be made up to 2 weeks before the performance. We'll work with you to find alternative dates when possible. Full details are provided with your booking confirmation.

Some benefits, like complimentary tickets, can be used by others. However, the membership itself and certain benefits (like member recognition) are non-transferable.

Ritz Theater at The Wayne Densch Performing Arts Center is valid for the season that it is purchased in. You'll receive renewal information before your membership expires.

Members receive email notifications about upcoming shows with instructions for accessing the pre-sale period. You'll need your membership ID to purchase tickets during early access.

Complimentary tickets can be redeemed by contacting the box office or through your online member account. We recommend booking early for popular shows to secure your preferred seats.

Yes, a portion of your membership fee may be tax-deductible as a charitable contribution. You'll receive documentation specifying the deductible amount for tax purposes.

Yes, you can upgrade your membership at any time. The additional cost will be prorated based on the remaining time in your current membership period.

Most volunteers sign up for 1-2 shifts per month, with each shift lasting 3-4 hours. We're flexible with scheduling and understand that availability may change month to month.

Absolutely! The Ritz Theater is ADA compliant and we work with all volunteers to ensure they have roles that match their abilities and interests. Please let us know about any specific accommodations you might need.

All new volunteers attend a one-hour orientation session where you'll learn about the theater, safety procedures, and your specific role. Additionally, you'll be paired with an experienced volunteer for your first shift.

Yes, volunteers typically wear black pants/skirts and a white shirt or top. Comfortable shoes are recommended as you may be standing for extended periods.

On event nights, we recommend arriving early as downtown Sanford can get busy.

Yes! We welcome corporate groups, clubs, school organizations, and other groups to volunteer together. It's a great team-building activity. Contact us directly to arrange group volunteering opportunities.